Terms & Conditions

1. About this website

This website is operated by Orla McKeown Wellness. By visiting this website, submitting an enquiry, booking an appointment, purchasing a service, downloading a resource, or otherwise using this website, you agree to these Terms and Conditions.

If you do not agree with these terms, please do not use this website.

2. Website content

All content on this website is provided for general information only. It is intended to help you understand the services offered by Orla McKeown Wellness, including hypnotherapy, wellness coaching, EFT, Reiki, Reflexology, mindfulness, and related holistic therapies.

Nothing on this website is intended to amount to medical advice, diagnosis, psychiatric advice, or emergency care. Website content should not be relied on as a substitute for advice from your GP, consultant, psychotherapist, psychologist, psychiatrist, or other suitably qualified healthcare professional.

3. Use of this website

You agree to use this website only for lawful purposes. You must not:

  • misuse the website

  • attempt to gain unauthorised access to the website or its systems

  • knowingly introduce malicious code or harmful material

  • copy, reproduce, republish, or distribute website content without prior written permission, except where permitted by law

All text, branding, graphics, downloads, and website materials remain the intellectual property of Orla McKeown Wellness unless otherwise stated.

4. Services for adults

Services for adults are offered to support wellbeing, relaxation, emotional balance, personal development, and complementary therapeutic support.

By booking or attending a service as an adult, you confirm that:

  • you are aged 18 or over

  • the information you provide is true and complete to the best of your knowledge

  • you understand that complementary therapies are not a substitute for medical or mental health treatment

  • you are responsible for seeking appropriate medical advice where needed

  • you understand that results vary from person to person and cannot be guaranteed

Some services may not be appropriate in certain circumstances, including where a client is in acute crisis or where specialist medical or psychiatric care is required.

5. Services for children and young people

Services for children, tweens, and teens are provided with care, sensitivity, and appropriate safeguarding boundaries.

For clients under 18:

  • a parent or legal guardian must make the booking

  • a parent or legal guardian must provide the required consent before services begin

  • a parent or legal guardian may need to attend or be available depending on the nature of the session

  • the parent or legal guardian is responsible for providing accurate information relevant to the child’s wellbeing and support needs

  • Orla McKeown Wellness reserves the right to decide whether a service is appropriate for the child or young person at that time

Sessions for children and young people are designed to support wellbeing, but they do not replace medical, psychological, psychiatric, educational, or safeguarding support where these are needed.

6. Consent, suitability and withdrawal

By booking a service, you acknowledge that informed consent is required. You also understand that:

  • you may ask questions before agreeing to proceed

  • you may withdraw consent to a session at any time

  • Orla McKeown Wellness may decline, pause, or stop a service if it is considered unsuitable, outside scope, or not in the client’s best interests

7. Booking, cancellations and fees

All bookings are subject to availability and confirmation.

Fees, deposits, programme prices, and cancellation terms are set out on the website or at the time of booking. By making a booking, you agree to those charges and cancellation terms.  48 hours notice is mimimum for any booking and a deposit must be paid in advance if requested.  If your booking cancellation is prior to 48 hours before your scheduled appointment, your deposit may be refunded to you.  Any request to amend date or time of your booking must be made and confirmed prior to 48 hours before your scheduled appointment, otherwise your request may not be possible.

Orla McKeown Wellness reserves the right to amend service prices, appointment availability, or website content at any time.

8. Testimonials and results

Testimonials shared on this website reflect individual client experiences. They are provided for information only and do not guarantee that another client will experience the same outcome.

Results from hypnotherapy, coaching, EFT, Reiki, Reflexology, mindfulness, or any other service vary depending on the individual, their circumstances, and their engagement with the process.

9. Limitation of liability

To the fullest extent permitted by law, Orla McKeown Wellness accepts no liability for any indirect or consequential loss arising from use of this website or reliance on website content.

Nothing in these terms excludes liability where it would be unlawful to do so, including liability for fraud or for death or personal injury caused by negligence.

10. External links

This website may include links to third-party websites for convenience or information. Orla McKeown Wellness is not responsible for the content, security, privacy practices, or availability of external websites.

11. Changes to these terms

These Terms and Conditions may be updated from time to time to reflect changes in services, website functionality, or legal requirements. The latest version published on the website will apply.

12. Contact

For bookings, website queries, or general information, please contact:

Orla McKeown Wellness – wellnesscoachingireland@gmail.com

13. Governing law

These terms are governed by the laws of Ireland. Any disputes arising in relation to this website or these terms shall be subject to the jurisdiction of the Irish courts.